Filtering Tickets in SupportSpoc

In SupportSpoc, you can filter tickets using various fields to streamline your workflow and manage tickets more effectively. Below is a guide on how to filter tickets using specific fields such as Agent Assigned, Reporter, Company, Team Assigned, Company, Contact Group, Company Group, Priority, Status, and First Response.

1. Agent Assigned

2. Reporter

3. Company

4. Team Assigned

5. Contact Group

6. Company Group

7. Priority

8. Status

9. First Response

By utilizing these filters in SupportSpoc, you can efficiently manage and track tickets based on various criteria, ensuring a more organized and productive support process.